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BTE SupportCentral
BTE Managed Solutions focuses on providing the quickest and most effective support available to our clients. To achive this goal, we can only support clients who have an active NETmanaged agreement with us.  In critical situations we can provide support for unmanaged clients if an agreement to subscribe to a NETmanaged package within 10 business days is reached. 
 Technical Support Announcements

Created Title Body
12/31/2008   Critical Security Update for Internet Explorer  

This security update resolves a publicly disclosed vulnerability. The vulnerability could allow remote code execution if a user views a specially crafted Web page using Internet Explorer. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

This security update is rated Critical for Internet Explorer 5.01, Internet Explorer 6, Internet Explorer 6 Service Pack 1, and Internet Explorer 7.

The security update addresses the vulnerability by modifying the way Internet Explorer validates data binding parameters and handles the error resulting in the exploitable condition. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection under the next section, Vulnerability Information.

This security update also addresses the vulnerability first described in Microsoft Security Advisory 961051.

 
5/25/2009   Microsoft security updates for April 2009  
Here are the new security updates:
  • MS09-009 - addresses a vulnerability in Microsoft Office (KB 968557)
  • MS09-010 - addresses a vulnerability in Microsoft Windows and Microsoft Office (KB 960477)
  • MS09-011 - addresses a vulnerability in Microsoft Windows (KB 961373)
  • MS09-012 - addresses a vulnerability in Microsoft Windows (KB 959454)
  • MS09-013 - addresses a vulnerability in Microsoft Windows (KB 960803)
  • MS09-014 - addresses a vulnerability in Microsoft Internet Explorer (KB 963027)
  • MS09-015 - addresses a vulnerability in Microsoft Windows (KB 959426)
  • MS09-016 - addresses a vulnerability in Microsoft ISA Server (KB 961759)