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Designed from the ground up, Total Protection for Small Business provides comprehensive security to protect against everything from viruses and spyware to hackers and identity thieves. McAfee’s security integration simplifies management and provides always-on, always-up-to-date protection across desktops, servers, and email.
- Unique, all-in-one solution, with leading McAfee technology
- Comprehensive security solution for virus, spyware and firewall protection
- Automatic updates keeps you continuously protected
- Single installation offers immediate protection for the entire network
- Lower total cost of ownership without investing in additional software or hardware or resources
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Included as part of the McAfee Total Protection service, the anti-spyware module will ensure you are not a
victim of identity-theft or your PC used as a "bot" to attack other computers without your knowledge. |
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BTE Managed Solutions tests network and Internet connections using a ping command and use specific
commands to test DNS, SMTP, POP and HTTP services. The monitoring agent sends notification alerts when
critical servers go down, end-users modify hardware or when a possible security threat occurs.
BTE Managed Solutions uses the LiveConnect feature to perform Real-Time monitoring of any system or
device. The LiveConnect feature helps us quickly troubleshoot network, Internet or server performance issues. |
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Event logs from Servers, Workstations, and Laptops are collected and uploaded for processing and archiving.
Custom Event Log Monitoring and Administrator Alerts
- Collect, Archive and Centralize Windows Event Logs
- Alerts on hardware and software changes
- Monitor system status for online/offline condition
- Supports custom Windows Events
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Windows Updates are automatically installed when they are released by Microsoft. We are notified if there
were any problems with installation to prevent one or more machines from becoming outdated. Updates can be
rolled back if it is determined to cause problems. One Server on the network downloads the updates from
Microsoft's site and the rest of the machines on the network download from this server. This prevents
unnecessary internet traffic, allowing you more bandwidth for operations that are profitable to your company.
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Keeping track of your hardware and software changes can be a daunting task, and it gets more difficult as the network expands beyond the walls of the organization to multiple locations including employee homes. BTE's Asset Management solves the problem by providing a comprehensive hardware and software inventory of all servers, workstations and laptops on your network.
Asset Management Features:
- Complete system inventory
- Networks, servers, workstations and mobile systems
- Location independent - LAN, WAN, Remote systems behind firewalls or using NAT
- All hardware: CPUs, PCI cards, memory and drives with user notes
- All installed software: Licenses, version numbers, path and description
- System information from DMI and SMBIOS including:
- System make, model, serial number, motherboard type
- Over 40 more custom configuration items
- Operating System information, version number and service pack
- Current network configuration settings including:
- LAN, WAN, VPN and gateway IP addresses
- DNS, WINS, DHCP, and MAC address
- Local and network printers
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The ideal solution for remote help that does not require any special configuration or software installation. Our Remote Desktop Control features maximum security using 256-bit RC4 encryption for all sessions. All communications between our company and yours is encrypted with 256-bit RC4 using a key that rolls at least once per day - No plain-text data packets pass over the Internet. This security extends to the included FTP tool with drag-and-drop file transfer capabilities between the host and client.
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Complete Integrated Management Reports
- Detailed list, table and graphic style reports
- Complete and customizable reports
- Complete Computer Changes Report
- Disk Utilization
- License Usage and Compliance
- Network Monitoring Usage and Statistics
- Server and Workstation Uptime History
- Computer Logs and Status
- Security Patch and Update Status
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The results from a backup and recovery survey conducted by Databarracks indicate that overall, 91 percent of
companies claim to be confident in their backup solution. Upon further investigation, 74 percent of those who do
not use encryption or replication and do not take backups offsite are confident despite skipping these steps.
Furthermore, 67 percent still consider their backup solution to be secure even though they do not keep or check
backup logs and do not test their restores to ensure that they are working properly.
BTE Managed Solutions will monitor each backup job to ensure the information critical to your business is backed
up correctly. We do test restores once per month to ensure that the stored data is not corrupt and the backup
media is not defective. |
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Monitoring of the uninterruptable power supply (UPS) is important to ensure the equipment connected to it
remains protected from power surges, brownouts, and sudden loss of power. The UPS allows a server time to shut
down properly to prevent corruption of system files and company data. UPS monitoring ensures the battery is
healthy, the system is not overloaded with too many devices, and that the load is surge protected. |
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Add/Remove Users/Groups/Shares/Printers/Mailboxes |
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Some of the most common tasks of network administrators are adding and disabling user accounts, adding and
removing users to groups, sharing data, configuring security on those shares, adding new printers to the network
and making them available to clients, and creating new mailboxes. As part of the Platinum package, we take this
administrative burden from you, resulting in tighter security, eliminating problems from misconfiguration,
and increasing employee productivity. |
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Email Antispam/Anti-virus |
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A few years ago, junk mail was simply an annoyance. Today, phishing scams and other email threats pose a serious threat to both productivity and security. As the techniques used by spammers become increasingly crafty and complex, organizations need a highly effective and technologically sophisticated solution that can keep pace.
Complete spam and virus protection
- Comprehensive message security to stop spam, viruses, phishing, denial of service (DoS), directory
harvest attacks (DHA), and other email attacks.
- Zero-hour anti-virus protection with multi-layered protection, including heuristic and
signature-based detection.
- Extensive and detailed quarantine summary reporting to end-users through a convenient web console.
Real-time processing with scale and reliability
- Patented real-time, pass-through architecture ensures that there are no delays, message loss or
disruptions to email service, regardless of how high spam volumes climb.
- 99.999% availability for message processing and capacity to handle billions of transactions a day.
- Policy enforced domain to domain messaging encryption using standard SSL or TLS protocols.
- SAS 70 Type II certified and WebTrust seal validates Postini's stringent standards for physical and
operational security, assuring the safety of your communications.
- Manage communication policies for message attachments and content.
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Email Content Policy Management |
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Available in both the Gold and Platinum managed tiers, the content policy management feature helps you ensure
that sensitive or regulated content is always handled according to your policies and security requirements.
Deep content inspection with analysis enables intelligent visibility into inbound and outbound email and
attachments. Security and regulatory violations can be easily identified and addressed by automatically enforcing
your policies for content control. Policy options include the ability to block, quarantine, redirect, bounce, log, or
even encrypt.
The intuitive policy building interface is web-based and makes the creation of sophisticated content policies easy
with simple drop-down boxes and web buttons. Policies can be granular to meet your specific content control
requirements.
Different content management policies can be applied to defined user groups within your
organization providing you with flexible enforcement to address the varying needs of your personnel. |
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Advanced Software Monitoring |
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The applications that are used in your company are as important as the hardware they run on. It is important to monitor the health of these applications to ensure they continue to function correctly and maintain availability at all times. Included in the Platinum managed services tier, BTE Managed Solutions will monitor all your installed server applications that support SNMP.
Some examples are:
- Microsoft Exchange
- Microsoft SQL
- CRM Applications
- Financial Application
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When purchasing software, it is very common (and smart!) to also purchase the maintenance contracts. At the very least, these contracts allow you to contact them for technical support and also receive minor updates to the software. Let's face it, you don't have time to keep up on knowing what the latest versions are for everything you run nor should you be expected to!
Let BTE Managed Solutions work with your application vendors to ensure you are always running the latest versions and have all necessary updates and hotfixes installed. |